Bobby Langdon is the current president of Acme General. It is a 300-bed hospital serving a community of 70,000 people. He has just completed a meeting with the hospital administrator,

Bobby Langdon is the current president of Acme General. It is a 300-bed hospital serving a community of 70,000 people. He has just completed a meeting with the hospital administrator, Susy Miller. The meeting was called to address to find an acceptable solution to an apparant conflict between Ms. Miller and the chief of the Bariatric Program, Dr. Kincaid. The problem: The Bariatic Program manager is scheduling the various surgeries in such a way that the providers do not feel they can adequately perform these complicated procedures. They also feel there isn’t proper time allowed between procedures to set up the surgical suite for the next case. The providers feel that the scheduling issues are resulting in poor patient outcomes. It has also been pointed out that the program manager shows favoritism toward some of the providers and allows them more time in the OR and between cases. The problem escalated when Dr. Kincaid fired the program manager after numerous complaints from providers, staff, and patients. The manager talked to Ms. Miller who over-ruled the doctor. She cited that non-clinical staff could not be fired by the program director. After reading this scenario, use the information you have gleaned from your research and the required readings to answer the following questions. Apply critical thinking skills the the assignment component. Required Readings http://digitalcommons.law.umaryland.edu/cgi/viewcontent.cgi?article=1248&context=jhclp. Brinkert, R. (2011). Conflict coaching training for nurse managers: A case study of two hospital systems. Journal of Nursing Management, 19(1), 80-91. Patterson, K. (2010). Effects of unresolved conflict on organizational health and performance and conflict resolution training for developing leaders and improving business success. 542-546. Pavlakis, A.; Kaitelidou, D.; Theodorou, M.; Galanis, P.; Sourtzi, P.; Siskou, O. (2011). Conflict management in public hospitals: The Cypress case. International Nursing Review, 58, 242-248. Spence, H., & Cappleman, J. (2011). Fostering Teamwork in an Intermediate Care Unit. Nursing Management – UK, 18(3), 20-24. Journal of US-China Public Adminitration, 8(2), 198-220. Burns, K., Bradley, E., & Weiner, B. (2010). Health Care Management: Organization Design and Behavior (6th ed). Clifton Park, NJ: Cengge Learning. Guzzo, P., Corposanto, C., & Magnelli,R. (2011). Law and Metaphors of Inter-Professional Conflicts in Action: The Case of Home-Care Health Professionals of Cosenza’s Provincial Health Action Zone (Italy). Murdock, K., Adams, S., Pears, E., Ellis, B. (2012). Caregiving Load and Pediatric Asthma Morbidity: Conflict Matters. Family, Systems, & Health, 30(2), 101-113. Wallace, S. (2012). Global Health in Conflict: Understanding opposition to vitamin A supplementation in India. American Journal of Public Health, 102(7), 1286-1297. Purchase the answer to view it Purchase the answer to view it

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