This is a discussion…..not an essay….. make it understandable and not too formal As health care consumers, we all expect quality care and positive outcomes. It is important as professionals

This is a discussion…..not an essay….. make it understandable and not too formal As health care consumers, we all expect quality care and positive outcomes. It is important as professionals that we meet these demands of health care consumers. Consider the work of the major theorists you examined in this week’s Resources, and think about how these theories apply to your own experience as a health care customer and/or practitioner. your definition of quality, and apply it to the work of one major quality theorist (e.g., Donabedian, Juran, Deming, Triple Aim (IHI) – Berwick). Identify a practice problem that you have had some experience with as a customer or as a practitioner, and explain how eliminating wasteful practices could have improved the experience. Include how your definition of quality applies to that experience. with references from the professional nursing literature. Your posts need to be written at the capstone level (see checklist). This should be a 3-paragraph (at least 350 words) response. Be sure to use from the readings and include . Utilize writing practice and skills, including the use of and . Avoid quotes; to incorporate evidence into your own writing. A is required. Use the most (usually ≤ 5 years old). 300-350 words. In text citations. Up to 3 references within last 5 years References from course:

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